Return, Replacement & Refund Policy

How can I request a return or replacement?

If you receive a damaged or incorrect product, please email us at care@wearig.com or WhatsApp us at +91 7654076520 with your order number within 48 hours of delivery.

The product must be unused, unwashed, in its original condition, and returned with the original packaging.

Return & Replacement Eligibility

WEARIG accepts return or replacement requests only in the following cases:

  • Damaged product received.
  • Wrong product received.

To request a return or replacement:

  1. The request must be raised within 48 hours of delivery.
  2. The product must be unused, unwashed, in its original condition, and returned with the original packaging.
  3. Please record an unboxing video while opening your package. This helps us verify claims related to damaged, incorrect, or missing items and ensures a smooth resolution.

Size Selection

Since order details are confirmed by the customer before processing and each product is made specifically for the confirmed order, WEARIG does not accept returns or exchanges for:

  • Incorrect size selection.
  • Change of mind.
  • Personal preference.

Customers are requested to carefully review the size chart and verify their selected size before confirming their order.

Refund Policy

Prepaid Orders

Where a refund is applicable:

  • Refunds will be processed to the original payment method.
  • Refunds will be initiated within 7 working days after the returned product is received and successfully passes our quality inspection.
  • Depending on your bank or payment provider, it may take an additional 7–10 business days for the amount to reflect in your account.

Cash on Delivery (COD) Orders

Where a refund is applicable:

  • Refunds will be processed through a mutually agreed refund method.
  • Refunds will be initiated within 7 working days after the returned product is received and successfully passes our quality inspection.

Shipping Charges

If the return or replacement is approved because of a damaged or incorrect product, WEARIG will bear the applicable reverse shipping and reshipping charges.

Please Note

  • Refunds or replacements will be processed only after the returned product is received and successfully passes our quality inspection.
  • If a customer refuses to accept a delivered order, or if an order is returned due to customer refusal or repeated unsuccessful delivery attempts, the order will not be eligible for a refund or replacement.
  • WEARIG reserves the right to reject any request that does not meet the conditions of this policy.

Policy Updates

WEARIG reserves the right to modify, update, or revise this Return, Replacement & Refund Policy at any time without prior notice.

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