Cancellation & Refund Policy

How can I cancel my order?

Cancellation requests must be submitted before 8:00 AM on the day following the order placement.

Example: If you place an order on Monday, your cancellation request must be received before 8:00 AM on Tuesday.

To request a cancellation, please email us at care@wearig.com or WhatsApp us at +91 7654076520 with your order number.

Cancellation & Refund

Cancellation request received before 8:00 AM

  • Prepaid Orders: Eligible for a full refund to the original payment method.
  • Cash on Delivery (COD) Orders: The ₹99 confirmation amount will be refunded to the original payment method.

If applicable, refunds will be initiated within 7 working days after the cancellation is approved. Depending on your bank or payment provider, it may take an additional 7–10 business days for the amount to reflect in your account.

Cancellation request received after 8:00 AM

If a cancellation request is received after 8:00 AM on the day following the order placement, WEARIG will make reasonable efforts to stop the order from being processed or shipped, if operationally possible.

However, no refund or store credit will be issued for cancellation requests received after this deadline. This includes:

  • Full payment for prepaid orders.
  • ₹99 confirmation amount for Cash on Delivery (COD) orders.

Order Verification

WEARIG may contact customers to verify order details before processing. Orders that cannot be verified may be held, processed, or cancelled in accordance with this policy.

Prepaid Orders

Prepaid orders may be kept on hold for up to 72 hours (3 days) while verification is attempted. If confirmation is not received during this period, the order may be processed without further confirmation.

Cash on Delivery (COD) Orders

To reduce fake and non-serious orders, all Cash on Delivery (COD) orders require a ₹99 confirmation amount at the time of placing the order.

COD orders may be verified via WhatsApp before processing.

If confirmation is not received within 7 days of placing the order, despite reminders sent via WhatsApp, SMS, email or phone call, WEARIG may cancel the order.

In such cases, the ₹99 confirmation amount may be issued as store credit in the form of a discount coupon, which can be used for future purchases within the validity period specified.

Store credit issued due to cancellation for non-confirmation is a goodwill gesture by WEARIG and is not a refund.

WEARIG reserves the right to hold or cancel any COD order that cannot be verified or confirmed.

Refused Deliveries

If a customer refuses to accept a delivered order, no refund or store credit will be issued.

Policy Updates

WEARIG reserves the right to modify, update or revise this Cancellation & Refund Policy at any time without prior notice.

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